From your first question to your first treatment — here's exactly what to expect.
Answer a few quick questions to see if natural therapies may be right for you. Our free eligibility screener takes about 60 seconds.
Why do we ask? The TGA requires that patients have a chronic condition lasting 3+ months, have tried conventional treatments, and that those treatments haven't fully worked or caused side effects.
Before committing to a doctor consultation, you can speak with a friendly nurse at no cost. This is completely optional — you can skip straight to a doctor consultation if you prefer.
What the nurse covers:
Your medical history and symptoms, how The Happy Clinic works, whether our services are right for you, and answers to any questions about pricing, timeline, or medication.
A nurse call does not guarantee a doctor consultation or prescription.
A comprehensive telehealth consultation (phone or video) with an AHPRA-registered doctor who specialises in natural medicine. Your doctor will review your medical history, discuss your options, and create a personalised treatment plan.
Duration: 20–30 minutes for initial consultations
Important: A prescription is not guaranteed — treatment is always at your doctor's discretion based on your individual circumstances.
If your doctor prescribes treatment, they'll apply to the TGA for approval (typically 24–48 hours). Your prescription is then sent to a licensed partner pharmacy and medication is delivered to your door via registered post.
Timeline: Typically within a few days of your consultation
Delivery: Discreet registered post, Australia-wide
Your care doesn't stop at the first prescription. We're with you for the long term.
Regular check-ins with your doctor to monitor your progress and adjust your treatment plan as needed.
Re-order medication, book follow-ups, and manage your care — all from your phone or computer.
Our nursing team is available if you have questions between consultations.
Continue care on your terms. No exit fees, no commitments, no pressure.
Take the first step towards personalised natural therapies.